Within New Zealand: 0800 000 333
From overseas:+64 9886 2453
See what our customers have been saying on Compare Travel Insurance.
Review by Hannah Letica |
We have used 1cover a few times but never claimed. On our last trip our baggage was delayed so we ended up claiming for things we bought during that time. The claims process was really easy and so was getting hold of them while we were overseas
Review by Jeremy Maseyk |
I have used 1Cover several years, after reading Consumer NZ recommended them as a company suited to my needs; and always they have been cooperative and easy to deal with. I have only needed to make one claim, which presented no problems at all. I don't shop around as I think their rates are competitive.
Review by Madison Yaxley |
Whilst being in Bali 2/4 people we have cover for had gotten Bali belly and needed medical assistance. 1cover made it super easy when I called them to see if we were covered and once we placed the claim in within a few days had gotten back to us with it approved. It was simple and easy no hassle everything you want when your over seas! Didn’t need to stress at all!!
Review by Veronica Peon |
Thank you 1 Cover for your help. The team were extremely helpful during the whole process from getting the policy through to the claim processing. They gave very clear guidance of what we needed to do and what documentation was required and the resolution and payment were very smooth and promptly done. I will definitively use then again for both my business and holiday travel. Thank you.
Review by Sarah Weir |
I was very disappointed with 1 Cover response, first call the guy advised he didn't know and couldn't help me as it was a weekend I would have to call back on a week day to have my questions answered after my passport was lost. When I was able to call back on Tuesday 4 June, 3 days after my flight left, I was told that dispite my having a comprehensive policy, that there was no cover for lost passport and you wouldn't cover me for a replacement passport or 1 x airfare so I could catch up my trip a few days late. I have insured with you for years and you have let me down. Consequently I missed the entire trip.
Review by Kate |
I arranged cover online for my partner and I for a short break away. the price for the cover was very competitive and easy to arrange.
I can't comment on any claims experience because thankfully we didn't need to make a claim!
Review by Loralee Hyde |
The insurance consultant listened to my needs regarding the countries I was visiting and handled everything quickly with expertise. I was very impressed and recommended 1Cover to my travelling companion.
Review by Kirstie Taplin |
I love how easy it is to get a quote and get travel insurance! It’s even better that you send me a reminder when the end of my trip is coming up, that was very helpful because I did end up needing an extension! Thank you!
Review by Hailz Stevens-Nordell |
I luckily never had to make a claim when I went overseas recently but I’m thankful I bought my travel insurance through a company that was so affordable and made it so easy to understand everything.
Review by Jeff Evans |
1 Cover is our trusted company for overseas and domestic travel insurance. We did need to make a claim due to a trip planned to Bali during one of the volcano eruptions. The settlement was very fair and comprehensive from meals to flights and accommodation. Our recent 5 day trip to Fiji was covered for less than $60 for the two of us.
Review by Henry Jewitt |
Had my phone stolen. Put in a claim, I had my claim assessed and approved within two hours 10/10 service.
Review by Denise Yern |
I found 1 cover quick and easy to deal with, at a great price with a comprehensive policy that I could trust.
Review by Sompong Sirisuk |
I have recieved very prompt and helpfull service from the team at 1 cover. Their emails are clear and easy to follow their requests.
Review by Christina Minamizawa |
Pleased to buy this international insurance online without an annoying travel agent. Loved that it was very easy to extend and add other countries.
Review by Carolyn Radford |
While i was away in Bali my I phone was accidentally kicked into a pond at a restaurant I was dining at. The phone is irreparable. I found that the phone is not covered for water damage. I was unaware of this exclusion. I would not go with this insurer again because of this. It has cost me over 2,000 to replace my phone. As these devices are essential for my day to day life I would want to know that it is covered while traveling. Very dissapointed.
Review by Eric Shackel |
We had reached almost completed bookings for one trip and some bookings for another later in the year when we discovered that my wife had developed terminal lung cancer and all bookings had to be cancelled.We were most impressed by the sympathetic and courteous treatment we received from 1Cover when we made a claim for the residual non refundable amounts from the bookings and the prompt payment of the full claim.
Review by Brett Hawthorne |
Worst company in the world if you need to claim, they don't stand behind there insurance. Almost a scam.
Review by Gordon Bridge |
We have travelled with 1cover in our past 3 trips, we have had 2 claims both were accepted with no problems. With both of us over 70 revealing past health issues gives us peace of mind while traveling
Review by Dean |
I was happy with the product, and have taken it out for our cruise from Singapore to Sydney. Less questions to answer than the others I have used.
Review by Heidy Armstrong |
We have traveled with the comfort of 1 cover for many years now. Have only once had to make a claim but at the time we were so impressed with their support we vowed to stay loyal clients.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457, using the 1Cover trademark on license from 1Cover Pty Limited. This website provides general guidance on insurance products available to you and you should consider if this product suits your needs, by reviewing the policy documentation carefully. We do not provide insurance advice as to the suitability of the product for your needs. Before you buy, please read the Product Disclosure Statement also. This insurance is underwritten by certain underwriters at Lloyd’s.