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1Cover NZ Rated 8.6 out of 1073 reviews

Claims experience
Value for money
Customer service

Rate a bit expensive

Didnt have to use this this time which was good as had previous experience where I had to pay up front for the medical service when informed by your call centre that I would not have to pay upfront as this medical centre bulk billed, so was not too happy.

Easy great value for peace...

Very easy online cover to set up to help with your overseas travel for peace of mind. Rental companies rip people off charging double for Insurance where the travel Insurance covers everything. I felt very safe and secure on holiday knowing 1cover had my back and very affordable. I also extended my trip and i received an email from 1cover to extend my cover and i did only cost me $10 dollars. And it was so easy to do using my mobile phone. Would definitely recommend 1cover Insurance to anyone.

Easy cover

Easy to get a quote and complete online. Covered all our requirements. Existing diabetes cover at a reasonable extra cost.

I have used 1Cover many ti...

I travel very oftern, what i like with regards to 1Cover is the ease of sorting and should anything go wrong, no hassle sorted

Best Travel Insurance in N...

The sign up process was so easy and the conditions are simple. Perfect for any travellers even with existing medical conditions

Peace of mind

The most recent cover was purchased alongside a previous cover. While we had to claim against the earlier cover no claim was required with the more recent cover. Peace of mind knowing I was covered and that I had a good previous experience made travel worry free.


Didn't have to use it fortunately, but have used 1 Cover for years. Very happy with the constantly low price even though the cover is extensive. Well done!

Happy so far!

You will see from your records that myself and my wife have used 1Cover for quite a few trips now. At age 80, and still fit, I appreciate getting reasonable travel insurance. Having made no claims, it is difficult to give a customer experience score. What would be good for a regular customer with no claims would be some sort of discount on premiums. In the next week or two we will be coming back to you for a new cover for upcoming travel.

Was not impressed

Was very disappointed when I called after getting stranded in Sydney airport. Very misleading information re what's covered and not covered. Was a stressful and bad experience!

Value for money

I found your website easy to navigate.
We were able to enjoy the offer of a voucher
that was offered when you referred another customer.
The amount of cover for the premium paid
was value for money.

1Cover Satisfaction

I have used 1Cover for all my travel insurance for the last 7 years. Easy to use website when buying. I did have to make a claim re a motor claim once, it was handled very efficiently. I will always use 1Cover for travel in the future.

Great insurance

This is a great travel insurance. It was so easy to purchase and so inexpensive for peace of mind. We didnt have a claim but it nice to know it was there if needed.

An awesome company

1 cover is an outstanding insurance company. Very sympathetic and understanding when you been unfortunate and need to submit a claim

Easy and reasonably priced...

I've used 1Cover several times as it is not only easy to obtain cover, but appears to be reasonably priced too.

Safe guard

Always a requirement when you travel overseas when you are in doubt (should I or shouldn't I) I have always use 1 cover when I do international travels .

Refunds should be availabl...

I wasted money on this policy as had to cancel my travel plans at the last min and got refunded on ever aspect of my trip except travel insurance, which is very disappointing as a customer

Prompt handling of the cla...

This was the first time I’ve needed to make a claim on travel insurance on a recent trip made to Australia. A major ‘ding’ with a rental car would have meant I was looking at having to pay the excess of up to A$4000. How glad I was to have taken out travel insurance with 1Cover including rental car excess. A representative at 1Cover handled the claim promptly and efficiently, once she had all the information she required. Definitely using 1Cover again for future travel.

First time user

Did not need to use for a claim but very happy with what I purchased and what it covered.

We think good insurance

In our ten months of travel we had no need to make a claim so do not know how good they were.

Affordable friendly and he...

I have been using 1Cover for many years and never had to make a claim until recently. I thought maybe it would be complicated difficult and very time consuming but it was the exact opposite. I will continue to use 1Cover for many more years to come. I recommend 1Cover 100% to other travelers.