See what our customers have been saying on Compare Travel Insurance.
Review by Charles Gray |
As a couple in their late 60's we were very worried about covering our pre-existing conditions.We need not have worried, as the very smart 1Cover website made it very easy to get our quote covering these. The smart search engine produced a very competitive quote in seconds, for a surprisingly small extra premium.
Review by Robyn Scown |
I have received wonderful service. I was in Bali recently I received an email asking if I need to extend my policy, I wouldn't have thought of it if something had had happened.
I have just bought my policy for my trip to Sydney in. Couple of weeks, so easy , and again I couldn't complain about the service an communication I have reception.
Review by Rachel Soh |
Very disappointed in the lack of help during my travel predicament. The one time I’ve needed to utilise my travel insurance...
Review by Andrew John Dixon |
Having this policy gave me peace of mind knowing that if required that I was covered. Thank goodness that I didn't need to make a claim. I travel extensively abroad, and will be using 1Covers service for future travels
Review by Bonnie Chuang |
Now let's be honest, who doesn't have a sore back or previously seen a doctor for something chronic which is not completely curable? If you declare "no previous medical history" the chances are your insurance will not be valid by the time you have to claim it. 1Cover however look after that for you - it covers most common (everyday) chronic problem, and even for something slightly less common, as long as your condition is stable they will cover it with a small surcharge. I have a stable but slightly more problematic chronic condition which requires specialist review every 6 months, but because the condition is stable, they cover it. It's a great peace of mind, even just hopping across Tasmin to Australia!
Review by Anne Chapman |
Claim was delayed due to not being given correct information of what was need to process completely, otherwise very happy.
Review by Shirley Eketone |
Easy to understand insurance sign up
Easy procedure & fast acknowledgement of claim lodged
Easy return of documents sent supporting claim
Full $$ refunded in under 5 days of all documentation provided
Another holiday overseas since Hawaii & took out insurance with A1 again & will continue to so so in the future
Cheapest & easiest application 👍
Review by Helen Keoghan |
I have used 1 Cover since 2012 when I did a big trip to the USA. I have traveled every 18 months since and 1 Cover is my first choice for travel insurance. You can get an online quote (good rates) and order online too. It is so easy and hassle free. I have not had to make a claim so cannot comment there.
Review by Paul Franssen |
We've insured ourselves with 1Cover several times now. Before committing, I always do research as to cover provided vs cost, & find 1Cover to be the best value for money travel insurance available in NZ. I will certainly use them again.
Review by Donna Streeton |
Havent been overseas in years so was unsure of the process. Found 1Cover to be very quick and easy on line and great value for money
Review by Eric Shackel |
We cannot go on holiday without insurance and this must must be a good company because it is always our first port of call. We won't leave home without it
Review by Carolyn Carson |
Have used 1cover for many years now and have not had any issues with them. Even when our trip was cancelled due to storm a couple of years ago. They paid me back within a few days
Review by Graham Alexander Sutherland |
On two different trips this year we have had to make claims on our travel insurance. 1Cover have been absolutely awesome, excellent customer service, prompt replies and no issues with the claims being accepted. Money in our account within 5 days. Definitely the best travel insurance we have ever had and at a reasonable price. Can't recommend them enough
Review by Shane Mackereth |
I got mugged in Mexico City and 1Cover were helpful in organizing my claim against a stolen phone. Thanks
Review by Stuart Pluck |
Had to make a claim due to an airline strike. Claim was settled quickly, in full, with very good communications.
Review by Natalee Barriball |
Easiest online travel cover I’ve found.
Haven’t had to make a claim so can’t comment on ease of receiving payouts.
Would use again next time travelling overseas.
Review by Anthony Richard Attwood |
Great to get travel insurance online Quote and it's all covered in a few easy steps and peace of mind that you can go on holiday knowing your covered and looked after.
Review by David Frederick McGarva |
We had a gold neckless and pendent lost/stolen from our hotel room. It was purchased in the mid 1980's so have no receipt,(only photos) On phoning your claims department I was told that without a receipt it was probably no point in putting in a claim.
Review by Lorraine Langton |
My husband and I got upgraded for the home flight. Took them quite awhile to let me know whether it was going to be done. Was quite stressful being unsure as it would have been too late to arrange it ourselves.
Review by Mark Grigor |
Simple process to compare and select appropriate insurance cover; only a few minutes to complete the data entry. We had a lovely holiday and didn't need to claim, so I can't speak about how that works.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457, using the 1Cover trademark on license from 1Cover Pty Limited. This website provides general guidance on insurance products available to you and you should consider if this product suits your needs, by reviewing the policy documentation carefully. We do not provide insurance advice as to the suitability of the product for your needs. Before you buy, please read the Product Disclosure Statement also. This insurance is underwritten by certain underwriters at Lloyd’s. 1Cover NZ Ltd is located on Level 11, 17 Albert Street, Auckland, 1010, New Zealand.