About Us

Founded in 2003, 1Cover is a specialist travel insurance company.

Travel insurance is about help when you need it, and at 1Cover, we go the extra mile for our customers. If we made your day or eased a disappointing travel experience, then we’ve achieved what we’re here to do.

The 1Cover Difference

Since we started, we’ve provided peace of mind for almost one million travellers in New Zealand, and we consistently score well on Compare Travel Insurance and Feefo.

We have a strong presence in both Australia and New Zealand, and with our customer-first approach, we’ve become one of the most trusted insurers in the region.

So whether you’re in Thailand or Turkey, France or Fiji, or taking a road trip in New Zealand, make sure you’ve got 1Cover: The One Thing You Need When One Thing Goes Wrong.

Locally Owned & Run

We’re a local company and have offices in Sydney, Brisbane and Auckland. Our dedicated team of knowledgeable experts are available seven days a week to take your call and assist with your enquiries. 

Need to contact us? Visit our Contact Us page.

You’re Our Number One Priority, 24/7

We pride ourselves on delivering personal, transparent, and helpful assistance - 24/7, 365 days a year - no matter where you are in the world. Whether you need to make a claim on a lost phone or whether you’re experiencing a serious crisis overseas, your safety and satisfaction is our number one priority.

Help when you really need it

The importance of travel insurance is obvious in an emergency. We’ll be there if you end up in hospital, and in the event you require medical treatment that can’t be administered locally, 1Cover will make sure you’re evacuated to the nearest medical facility.

In many countries, medical treatment, hospitalisation, or evacuation isn’t the responsibility of the government. You need an upfront guarantee of payment from your insurer or its assistance provider. That's where 1Cover comes in. 

A Policy For Every Traveller

We provide different levels of cover from budget to comprehensive, although  24/7 medical assistance is available for all our customers. 

 

Some of the many benefits included with 1Cover’s comprehensive policies include:
 

  • - Unlimited medical for overseas trips

  • - Unlimited cancellation fees and lost deposits

  • - 24/7 emergency assistance whilst overseas

  • - Luggage and personal effects cover

  • - Rental vehicle excess cover

  • - Travel delay expenses

  • - Quick and easy claims process

  • - Value for money with highly competitive pricing

  • - Automatic cover for a wide range of pre-existing medical conditions

  • - Kids travel for no additional costs