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About 1Cover

​​​1Cover is New Zealand's leading specialist travel insurer with over 20 years of experience. Pioneering the online travel insurance market, we revolutionised how customers could purchase their travel insurance. We have protected over 2 million New Zealanders and Australians during their travels, and we are proud of it.

The 1Cover Difference 

We specialise exclusively in travel insurance - it's all we do, and we do it well. 

We let our insights, innovative thinking, and customer-centric approach drive the business.  We understand that every journey is unique, and we have a range of products to suit all types of travellers. Whether you're a beach bum, adventure seeker or ski bunny, our cover is the One Thing You Need When One Thing Goes Wrong. 

You’re Our Number One Priority 

At 1Cover, we believe that travellers should explore the world and return home safely.  Our customer service centre is made up of an awesome team of experts who are ready to assist you throughout your journey. We pride ourselves on focusing on the important stuff so that you can focus on the fun and when travel gets tricky, we get busy. 

We know the dynamic nature of travel plans and unforeseen circumstances and continue to adapt our products to meet customer expectations. We're one of the few travel insurers that offer refunds outside of a standard cooling-off period and continue to streamline our operations online to make policies more affordable for all Kiwis.

Help when you need it 24/7

Our emergency assistance team deliver world-class medical services to travellers situated anywhere in the world 24/7. We’re just a phone call away if you end up in a hospital and require medical treatment.   We will make sure you’re evacuated to the nearest medical facility to ensure that you receive appropriate care.

In many countries, you may need an upfront guarantee of payment from your insurer or its assistance provider... That's where 1Cover comes in. 

The financial stuff 

1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457


What our customers think

1Cover is rated 4.3 out of 5, Independently Rated On Feefo 
  • "Don't Leave Country Without it"

    Prompt support when unexpected happened. I don't know what I would have done if I didn't have it when I got robbed.

    By Damiliya, Feefo User

  • "Good Value, Good Service"

    Had to make a claim when my wife took ill & had to visit a doctor in the USA. Put a claim in back home ... accepted and paid within two weeks.

    By Kevin, Feefo User

  • "Exceptional Speed In Response To A Claim"

    First time I've had to make a claim. Speed of process was quite unbelievable.

    By Anon, Feefo User

In the news

Our team of experts are regularly asked to provide information on travel insurance for leading media publications. You can find us quoted in,,, and more. 


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Case studies

We love talking to our customers that we've helped in their time of need. Our case studies are testament that you can travel with peace of mind knowing you're travelling with a trusted brand like 1Cover.

Learn about the people we've helped.


jordon hunt travel insurance case study