Our emergency assistance line is open 24 hours a day, 365 days a year.
Phone: +64 9887 9423
Email: [email protected]
All Assistance Enquiries: 0800 367 729
We automatically cover 34 conditions under our travel insurance policies. We understand that everyone is different and we assess pre-existing conditions on a case by case basis.
We are proud to say that we have provided cover to over one million customers around the world. Whether you are exploring New Zealand or the rest of the world, we have a travel insurance policy to suit your needs.
Our Call Centre is based in Auckland. We’re open seven days a week for your convenience. Our team are
Our travel insurance will cover the excess payable (up to $5000) on your rental vehicle’s insurance resulting from the vehicle being involved in an accident, is damaged or stolen.
Dependents under 21 years who travel with a parent or grandparent for 100% of the journey are covered at no additional cost on our single and family policies.
You can rest assured knowing that you have 24/7 emergency assistance. We're there for you when you need us most.