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Independent customer reviews

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1Cover NZ Rated 8.4 out of 1275 reviews

Claims experience
8.0/10
Value for money
8.7/10
Customer service
8.7/10

Really first class travel insurance

I have used 1Cover often but have never had to claim. There must be a Guardian Angel watching over 1Cover customers!!

1 Cover is the way to go!

1 cover is so easy and what you pay for it is very affordable. Will always be my number one when we're travelling. We don't even bother searching for other options.!!

Happy Customer

Never had a problem requiring a claim but confident that if/when I do it will be dealt with professionally.

I always go to 1Cover without a doubt

1Cover is who I use when wanting Travel Insurance. They are affordable and their Cover plans are very comprehensive so I always know that should the need arise I will be looked after.

Too easy...

Value for money as it covered everything I needed without having to request add-on's (Diving and Medical evacuation). All the information can be found on the website printed clearly and honestly (unlike other providers where there's more "fine print" than not). I did email with a question and it was answered accurately and quickly.

Did not need to use insurance.

I went away safe in the knowledge that if anything happened I was covered. Thankfully nothing did. I will use 1Cover again next year.

Easy, good price, great service

Simplest travel cover ever - just sign up, the price beats most stuff out there and the terms cover more than your average travel insurance. Customer service is exceptional.

Awesomeness

Never have any issues, so easy to apply and get travel insurance. Haven't had to make a claim yet :)

Very pleased with the easy way to obtain & price

Extremely happy with the smoothness of obtaining the cover , the price & ur followup . Best travel cover & customer service I hv ever received

No claim

Taking out the policy online was simple. We didn't have a claim so can't review that part of the insurance.

I'm very pleased With one cover

I've used 1 Cover three times. The premium is very good but I don't know how good you are with claims.

1 Cover every time!

1 Cover is a very easy and friendly company to deal with. Affordable travel insurance and making a claim is a stress free experience.

No issues no problem

Was to be charged a premium because I had a heart check up which resulted in a favourable report.

Always use 1cover

My family & I have always used 1 cover for our frequent travels overseas. Have also started using them for domestic cover. Have only needed to make a claim once with a positive outcome

Good experience

We have previously used this company and had to make a claim. We were paid out after some discussion and were happy with the resul;t. This time we used them again and happily had no need to claim. Happy customer and would use again.

No problems on this holiday, so no need to claim, but reassuring to know I was insured by 1Cover.

During a previous holiday, I needed urgent Dental wok and on returning home, my claim to 1Cover was quickly settled in full. Excellent service.

refund

I paid this twice and emailed my mistake, the money was back in my account the next day. WOW!!

Insurance for overseas travel

Easy to do online, had no issues while away therefore no need for a claim and therefore cannot comment on this.

Clear and simple cover

I don't have much to comment on as we didn't need to make a claim, however I wouldn't hesitate in using 1Cover again. They were good to deal with by phone and email when I had questions prior to signing up and the cover seemed clearer and cheaper than most of the competitors.

Quick and easy absolutely hassle free claim

It was absolutely easy to make a claim and they did not fuss about anything just provided them with the documents and they sorted it out