Within New Zealand: 0800 000 333
From overseas:+64 9886 2453
See what our customers have been saying on Compare Travel Insurance.
Review by Jill Chrisp |
Professional and quick response. Accessible and easy to use. I regularly travel out of New Zealand for work and have found 1 Cover to be the best insurance company for my purposes.
Review by Jo Kubala |
Easy to apply and easy to comprehend. Suits our needs everytime, no hassle, when we needed to extend our trip, no problem at all.
Review by jake |
I have been a long-time customer of 1Cover, although I never made a claim. I have always found the experience in purchasing insurance easy and the price more than reasonable.
Review by Paul Laird |
Supportive company but felt that I was not believed . Mounds of evidence and difficulty with the digital presentation protracted the process
Review by John Martin |
After a mishap with a mini van in Mexico I ended up in hospital,after a quick phone call and a helpful one cover guy at the other end,
My treatment was given the go ahead and a lot of stress disappeared
Review by Keshni Lata |
This so stupid that the items are being deprecated.it doesn't say on the fine print that your item will be depricated...
Review by Mur |
I have taken 1 Cover Travel several times for various trips. Sometimes I have needed clarification and they have been easy to contact and had good advice. I have now had to make one claim, due to a cancelled flight, and the process was simple and efficient. Thanks.
Review by Toni An Greg |
Becoming unwell overseas the night before you fly is naturally stressful, unable to reach 1cover by their emergency number or any other contact added to stress despite "24-7" hours.
Review by KeithM |
The whole experience from buying travel insurance through to making a claim was outstanding. My claim was processed quickly, efficiently and most importantly, positively. I would recommend 1Cover to anyone seeking value for money travel insurance.
Review by Erica Ngahina Huriwai |
Not worth it at all the claims team is unhelpful and useless just try to find ways for you to not make any claims.
Review by Leeza Boyd |
I've used 1 cover for about 8 years. Claimed once about 4years ago and paid out instantly. I always use them, won't change. They're affordable and efficient.
Review by Costa Karystinos |
Try to understand that unless something goes wrong exactly the way the describe it in the policy you get nothing. The claim cost us high and key claims are easy to be rejected with the wording they use. Try to search medical emergency that force you to return home. You can't if you're out of money. No option no matter the plan. Waste of money if you're not going exploring to ucknown regions!
Review by Paul Engles |
Surprised that a visit to a doctor to replace medication is not covered esp when I demonstrated that I had done everything possible to retrieve from TSA.
Review by Grahame Johnston |
I have used 1Cover for international travel insurance for over 10 years travelling annually to Europe. Their comprehensive package is great value, the staff are friendly and helpful, and if I have ever needed to claim, this has been actioned by them very quickly and payment made straight to my bank account. Cannot fault them. Highly recommended.
Review by Rangi Lord |
Really simple interface to purchase and claim process was easy. Only had to claim once having bought many policies over the past couple of years - quick response by 1Cover.
Review by Leanne Sadler |
We had to call doctors in Dubai for our 8 year old son and I first rung your 0800 number (at 4.30am Dubai time) to make sure we were fully covered. Your very helpful operator told me that we were fuilly covered to do "what we had to to". this was a very large relief. Our costs came to $3,500 so was a burden. On our return your claims team were nothing less than awesome and made the process very seamless. Thank you
Review by Lynn Bridson |
Our past decade of travel has been consistently covered by 1Cover. Fortunately, only one claim in all of that time, but no issues on having it handled. 100% confident that our health and travel needs are protected when buying this coverage.
Review by Jocelyn and James Gibson |
As the documents were too large to send by email, we couriered them to your Claims Office in Queensland but they were not uplifted for several days. Once they were, your responses to our claim were speedily dealt with. Much appreciate and we will definitely use 1Cover again and recommend your services to friends.
Review by Phil Heron |
The overall coverage offered was most satisfactory and of good value. However, our trip involved continuous bicycle touring (panniers, tents etc) and absolutely no cover was available for the bikes which was disappointing given the significance the bikes had to our travelling.
Review by Jose M Alcocer |
The staff was really helpful when contacted, they were happy to help and looking for ways to assist the nurses are very capable and will not take chances if they are not sure about certain symptoms they would advise you to visit the doctor's rather than misdiagnose.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457, using the 1Cover trademark on license from 1Cover Pty Limited. This website provides general guidance on insurance products available to you and you should consider if this product suits your needs, by reviewing the policy documentation carefully. We do not provide insurance advice as to the suitability of the product for your needs. Before you buy, please read the Product Disclosure Statement also. This insurance is underwritten by certain underwriters at Lloyd’s.