Independent customer reviews

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1Cover NZ Rated 8.7 out of 955 reviews

Claims experience
Value for money
Customer service

The best insurance cover

I do quite a lot of travel and been with a few company's that did not come up to scratch, BUT One Cover is the best. I had to put a claim in and they where excellent to deal with.

Incredibly fast result wit...

After injuring myself on Christmas day I emailed all of the doctors bills etc to make a claim, thinking that because this happened over the Christmas period it would take a long time to process. This wasn't the case, my claim had been processed and approved within 4 days. There were no problems and everything was incredibly smooth and easy. Thank you very much 1cover team. I will most definitely use your services again and will highly recommend anyone else do the same!

Easy to deal with!

Roughly the same price for cover but unfortunately had a few things stolen whilst in Greece.. I thought this will be a nightmare and unlikely they would give it a look but were very genuine and helpful. 1Cover were easy to deal with and highly recommend them. Will use them again for sure.

Cannot Fault

we have been with 1cover now for several years and cannot fault the service we receive.
Prompt replies and claim settlement. We have recommended to friends/family with no reservations at all.
We have been travelling for several years and feel we have the right company if something goes wrong.

Best travel insurance I...

Incredibly good service. Helpful and friendly staff, and great to deal with. Claims settled quickly and without fuss. Fully recommended.

Best travel insurance I...

Incredibly helpful travel insurance who have settled my claims speedily and in a fully professional manner. Fantastic service, fully recommended.

Excellent insurance offeri...

If you are unfortunate enough to make a claim it is usually settled immediately without question. Such a good service. Have used them for the last 7 years.

Very happy that we have no...

We found it so very easy to get cover for our travel will be doing so again very soon.

Easy peasy and great value...

I use 1 Cover every time I travel because they're very easy to use and reasonably priced. The one time I had to make a claim, it was super simple!

Easy to deal with

Have used 1 Cover a lot and have always been there when needed which has only been once. Would highly recommend.

Claim experience

My claim, both when I was overseas and when I returned home was an excellent experience, handled efficiently and without delay, all completed within 7 days. Thank you
I travel extensively and always use 1Cover for my travel insurance

Easy and Stress Free

Have used 1Cover numerous times now and it's always easy and stress free. Have had too make a claim while in Hungary and the customer service I received was outstanding.

Feedback 1 Cover

Online sign up easy to access, clearly describing each option available. No fuss insurance cover -thankfully I didnt need to use it.

Great to know we are cover...

Thankfully I didn't need to make a claim, but service, value for money and ease of use, exceptional once again.

Easy to use.

Fortunately we never had to claim, so we can't really comment except to say that 1 cover is easy to use at a good price.

Really great price compare...

We would definately use again. Very happy and great communication.
Very easy to organise online.
Will recommend to others as this was recommended to us. Thankyou

Awsome company to deal wit...

I am fortunate in that I have never had to lodge a claim but have taken travel insurance out with 1Cover many times over the years and they have been extremely helpful

Easy to deal with,no hassl...

I heard about 1 cover Travel insurance through our daughter, she said they are the best, so the very first time I used them on line, I thought this can't be this easy, but it was, it was so easy! And I've used them ever since and had a claim once and no hassles at all! Thanks

Very fast and easy to use

Fast had typing error on policy (my fault) rang customer service very friendly and resolved issue straight away thanks 1 Cover

Good and Bad

Great customer service after speaking with a representative (Aaron) about renewing my insurance who tried to help me as best he could.
Unfortunately I was late renewing my policy by 1 day and so I had to change it to an Already Overseas even after I had spent a large sum of money on a years travel insurance with no claims. Doesn’t seem very fair as it means my excess is more and my policy was more expensive by over $100.