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Independent customer reviews

See what our customers have been saying on Compare Travel Insurance.

1Cover NZ Rated 8.4 out of 1275 reviews

Claims experience
8.0/10
Value for money
8.7/10
Customer service
8.7/10

Again

The second time we have used1 Cover and we are again very satisfied with the price and the cover arranged. Fortunately we have no need to clain for any illness or inury so I can not comment on that part.

Brilliant response

Having used 1Cover on 3 occasions now I can now vouch for their excellent service. Never having had to make a claim before, we were unsure how things would be. I had a heart attack in USA last trip and so my cover was not cheap at NZ1200 for 35 days away in USA but when I got infected shingles around my eye and came home a day early, they covered the extra flight from Melbourne as well as all the doctors and medications in the US. You hear so much negative stuff about travel insurance but it was great to find it worked well for us. Sure we could have stayed in US and had a much bigger bill so maybe that helped. Still very impressed.
Ian

Nice and easy

Easy to compare and take out insurance. Have used 1 cover before. Never had to claim but would never go away without insurance.

Easily contactable thorough claim policy

Being injured and withdrawn from a planned holiday. 1Cover advised acceptance of my claim early and, after being presented with necessary paperwork, settled promptly.Thank you 1Cover

Affordable and easy

Buying travel insurance from 1Cover was very simple and easy. 1Cover was also much more affordable compared to other insurance companies. Thank you!

Good value essential Travel Insurance

A peace of mind Insurance cover is an essential travel requirement
1 Travel Cover are easy to access a quote in a hassle free well managed way

1 Cover excellent service

We have been covered by 1Cover on our recent trip and unfortunately had to claim for an event.
The claim was trouble free and paid without incident In cannot speak highly enough of 1cover and would recommend them to all
Thanks
Bob

No issues

It is quick and easy to arrange 1 cover travel insurance and great value for money. In all the times we have taken travel insurance with 1 cover we have never had to claim but I have put my parents on to using 1 cover travel insurance and they last trip they took they had to claim and my mother was so impressed with how easy the claim process was and how quickly they paid out.
We will definitely continue to us 1 Cover Travel insurance for all our future trips.

Had to cancel trip at last minute,hence claim

Very impressed with effeciency and speed of processing and paying out of claim. Some people i have spoken to had not heard of you, but they have now and were going to google 1 cover to obtain a quote.

Friendly quick cheap easy

Really nice guy on phone. Worked out both cover for flight that night and whether trip later in year would be cheaper for years insurance or individual trIp

Cheapest and widest cover for a good price.

I have used 1Cover several times now for overseas trips. As yet I have never had to make any type of claim so it is difficult to assess how successful this would be BUT I can say that 1Cover provide a wide cover for anyones travel needs at a very competitive price.

Process difficult and drawn out when requesting medically cover.

After providing medical details info application seemed to get lost in system. I had to keep making contact to complete process.

Peace of mind

As usual I have never had reason to use this insurance but still gave me immense peace of mind when traveling in the USA where health is so very expensive

Very easy and understanding

Will always book with 1cover. Helped me heaps when I couldn't reach them overseas. Very fast at responding as well

First choice

Have been using 1cover for a few years now. Have had the need to make 1 claim - that went very smoothly so have no reason to change from 1 cover as my provider.

Quick and Easy

We've used 1Cover on may occasions as we find the online process quick and easy. We've not yet made a claim so cannot comment in this space. Price wise it appears a better option than going through airlines etc but I think for continual repeat clients like us some level of repeat customer discount should be provided, but unfortunately you cannot sign up

no issues from me

Went to phillipines, was good to no i was covered if any thing had happen, as it turned out hoilday went well, would not travel with out this insurance.

many thanks. tony haase

Great insurance policy

So easy to secure cover and company great to deal with. Fortunately no need to make a claim but felt very comfortable knowing we were well covered

Fantastic!

Was the best priced travel insurance and when I needed to make a claim it was fast and really easy. Wont even bother shopping around for travel insurance next time.

Second time using, no claims though

Would have liked to have a blanket type policy for age 65, subject to health.

Always incredibly helpful on the telephone. However luckily have never had to claim.