See what our customers have been saying on Compare Travel Insurance.
Review by Graham Jackson
I am happy with the claim experience. I thought the $200 deduction too high. My last claim from another company they did not make any deductions.
Regards Graham Jackson
Review by Sheila
I have never had to make a claim. I think loyal customers should get discount. I have used this company for many years.
Review by Lesley
Lesley had an accident early in our holiday. On contacting 1 Cover for help and assistance, we found that everyone was able to guide us Through and made telephone and email contact to keep on board with us. Their help in getting wheelchairs and a Business class seat on our homeward journey was much appreciated and we were very grateful.
They offered first class care. Thank you so much.
Review by MICHELLE THOMPSON
I shopped around, and couldn't find travel insurance that suited our requirements. Then a friend said, to try 1 Cover. Excellent.
Review by Sue Brown
The process of purchasing Cover1travel insurance for our trip to Australia was once again made easy due to access to your on line site. Prices were very competitive although cost was not the main reason we chose this cover. Our prior experience will always make us use your company.
Review by Jill Chrisp
Professional and quick response. Accessible and easy to use. I regularly travel out of New Zealand for work and have found 1 Cover to be the best insurance company for my purposes.
Review by Jo Kubala
Easy to apply and easy to comprehend. Suits our needs everytime, no hassle, when we needed to extend our trip, no problem at all.
Review by jake
I have been a long-time customer of 1Cover, although I never made a claim. I have always found the experience in purchasing insurance easy and the price more than reasonable.
Review by Paul Laird
Supportive company but felt that I was not believed . Mounds of evidence and difficulty with the digital presentation protracted the process
Review by John Martin
After a mishap with a mini van in Mexico I ended up in hospital,after a quick phone call and a helpful one cover guy at the other end,
My treatment was given the go ahead and a lot of stress disappeared
Review by Keshni Lata
This so stupid that the items are being deprecated.it doesn't say on the fine print that your item will be depricated...
Review by Mur
I have taken 1 Cover Travel several times for various trips. Sometimes I have needed clarification and they have been easy to contact and had good advice. I have now had to make one claim, due to a cancelled flight, and the process was simple and efficient. Thanks.
Review by Toni An Greg
Becoming unwell overseas the night before you fly is naturally stressful, unable to reach 1cover by their emergency number or any other contact added to stress despite "24-7" hours.
Review by KeithM
The whole experience from buying travel insurance through to making a claim was outstanding. My claim was processed quickly, efficiently and most importantly, positively. I would recommend 1Cover to anyone seeking value for money travel insurance.
Review by Erica Ngahina Huriwai
Not worth it at all the claims team is unhelpful and useless just try to find ways for you to not make any claims.
Review by Leeza Boyd
I've used 1 cover for about 8 years. Claimed once about 4years ago and paid out instantly. I always use them, won't change. They're affordable and efficient.
Review by Costa Karystinos
Try to understand that unless something goes wrong exactly the way the describe it in the policy you get nothing. The claim cost us high and key claims are easy to be rejected with the wording they use. Try to search medical emergency that force you to return home. You can't if you're out of money. No option no matter the plan. Waste of money if you're not going exploring to ucknown regions!
Review by Paul Engles
Surprised that a visit to a doctor to replace medication is not covered esp when I demonstrated that I had done everything possible to retrieve from TSA.
Review by Grahame Johnston
I have used 1Cover for international travel insurance for over 10 years travelling annually to Europe. Their comprehensive package is great value, the staff are friendly and helpful, and if I have ever needed to claim, this has been actioned by them very quickly and payment made straight to my bank account. Cannot fault them. Highly recommended.
Review by Rangi Lord
Really simple interface to purchase and claim process was easy. Only had to claim once having bought many policies over the past couple of years - quick response by 1Cover.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457, using the 1Cover trademark on license from 1Cover Pty Limited. Before you buy, please read the Policy Wording. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Policy Wording. Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE – New Zealand.
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