See what our customers have been saying on Compare Travel Insurance.
Review by Julie-Anne Pearce
We always use 1Cover for our holidays, 3-5 times per year and only needed to claim once and our claim was handled promptly, thank you 1cover
Review by victor gahamadze
I really found the process in getting this cover very easy. When i spoke to the staff around my quote they handled everything professionally.My only concern was a few days before departure i rang just to run some "what ifs' scenarios and confirm I understand what i was covered for. The person I spoke to did not seem confident in giving me information to make me feel comfortable about what i was covered for.
Review by Emma Borck
1Cover are the only travel insurance company our family use. We have only had to make one claim and that was very fast and efficient. Either online or over the phone, insurance cover is easy to arrange.
Review by Linda Hudson
I was injured overseas and contacted 1Cover by email for advice. They answered quickly and reassured me I did not have to file the claim straight away which was a relief. Since my return I have filed my claim which was processed and accepted promptly. Thanks!
Review by Adi
Fast responses, easy to chat to, quick service and turnaround. Friendly staff with non-judgemental emails that make you feel at ease.
Review by Charles Gordon
We had great piece of mind when our claim was accepted by 1Cover while we were still on the cruise.Their followup when we got back to Auckland was professional and efficient.
Review by Khayt Hanara
I'd had an allergic reaction to something which to this day remains a mystery. I received great support from 1-Cover emergency care rep to get a consultation, but was unable to make effective contact with medical support staff in the country I was visiting. So, great advice and support from 1-Cover, but not so good from Australian Doctors offices. Luckily I didnt die from the hives in my throat, aye Aussies!!
Review by Steve Howard
While abroad in Fiji for a wedding my son had some belongings stolen including a phone and items of clothing. We claimed for these the day after we returned home and within 24 hours 1cover had accepted our claim and had paid out within 7 days. All I can say is excellent product at a competitive price and AAA rating on your claims process. Well done 1Cover team.
Review by rallimg-nz
Good value, yet to need to claim.
Policy seemed to be comprehensive.
Hard to complete a review without having the claim experience
Review by Hamish Wilson
Very easy to buy cover and a lot of pre-existing conditions are covered. Filling out the claim form took far far longer than the claimed 10 minutes. But, they paid promptly.
Review by Selwyn Baker
It was the first time i had used 1Cover found it great to navigate I was recommended by a friend and I will be recommending it in the future.
Review by Erin Miller
Blown away by the fast communication and response from 1Cover while I was away in Bali, I had an unfortunate situation happen and they were quick to reply and come to the rescue. Will use again and recommend to friend and family.
Review by Herbert William Morris
Taking out the policy and having peace of mind whilst away was great. It was even easier making a claim when we got back. Although you were a little slow paying out.
Review by Louise Allen
I have used 1Cover for years for my travels and love the ease of booking it. I personally haven't claimed but travelled with someone who has. He had a great experience.
Review by Tony Xu
If there’s some further discount or rewards to your loyal and no claim customers will be much more encouraged and appreciated.
Review by Deliah Quedec
Not much really to say except, I will always get Travel Insurance prior to overseas travel. I always feel secure in knowing I have it, anything can happen or go wrong. Great cover, great price 👍
Review by Talisa Pelser
Recently my daughter travelled from New Zealand to China for a holiday with me (I currently live and work there). While organising all of her travel arrangements, I spent several days researching different travel insurers, including my family's normal insurer. I discovered that 1Cover offered the most comprehensive cover for China and Asia, at a substantially lower rate than every other insurer I looked at (And I looked at many, many insurers). Fortunately my daughters China holiday passed without incident, so I never had cause to claim on her insurance, but it really did give me absolute comfort and peace of mind to know that she was protected for the entire time from the moment she left her home in New Zealand to the moment she arrived back there.
Therefore I absolutely, without hesitation, recommend 1Cover to people travelling abroad, especially here to China. From application to policy issuance, the entire process was simple, effortless, thorough and, most of all, friendly. Well done and thank you 1Cover, I will certainly be using your services again in the future.
Review by Corriena Rastkar
I've always had peace of mind using this insurance company ,all dealings with staff & website have been great
Review by iain
We have used 1-cover a few times now. Travel insurance is very competitive. This trip we used their camper-van cover that saved us "loads of money" The motor-home company were going to cover us the same for 8 times the premium!
Review by Susan McIntosh
Would definitely recommend, had to cancel an upcoming trip due to medical reasons and 1Cover paid out with no hassle. Will be using in the future.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457, using the 1Cover trademark on license from 1Cover Pty Limited. Before you buy, please read the Policy Wording. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Policy Wording. Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE – New Zealand.
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