See what our customers have been saying on Compare Travel Insurance.
Review by *****@gmail.com
Have used 1Cover many times in the last 15 years. Prompt payout for previous claim. But found getting my insurance accepted a hassle this time, being over 70.
Review by *****@gmail.com
Quick, easy, best price and good follow up information about how to claim, i.e. freephone 0800 and certificate to print etc.
Review by *****@gmail.com
Requiring Medical Travel Insurance was much easier than I first envisaged. Once I decided on the best Insurance Co. to go with as many Travel Insurance Co.'s won't give you just Medical. I certainly 'shopped around', spoke to many people and they all said '1Cover'.....Price was right, explained every detail, helped me immensely with filling out the forms etc. I was more than pleased..
Review by *****@essen.co.nz
After many years using another travel insurance company who suddenly changed their way of covering us, we found 1Cover. We got the travel cover with 1Cover that we wanted without great big excesses. They also seem to be interested in us with follow-ups.
Review by *****@gmail.com
easy to fill in online form ,best value for money and no hassels with a claim .what every insurance company should aspire to.
Review by *****@airways.co.nz
Third time I've used 1Cover and very happy with the customer experience. Looking forward to the next holiday with 1Cover!
Review by *****@tronp.org.nz
Excellent easy service and great value for money, got the comprehensive cover and peace of mind while holidaying, thanks 1cover
Review by *****@gmail.com
Organising our travel insurance online was easy. It took just a couple of minutes and it was great value for money. We would definitely use this company again.
Review by *****@gmail.com
1Cover was the only insurer I found would cover all my pre-existing conditions - well minus a skin excision procedure for nonmalignant basal cell carcinoma but considering I have had a triple bypass that was minor.
Otherwise no issues with applying and nothing with any claims as we have not made any. The only two minor incidents I had resulted in a payout of about $69 after excess of $100 on each so I never bothered with claiming.
Review by *****@hotmail.co.nz
1Cover gave me the advice I needed while overseas on their 24/7 helpline. The claims process was easy and they processed it quickly.
Review by *****@gmail.com
I've been insuring for travel for a number of years with 1Cover. I think it is a very good idea to offer a no claims bonus after a certain number of times a customer hasn't made any claims. I see an advantage in customers returning to 1Cover, AND less chance of a customer making a bogus claim.
Please renumerate me if this splendid idea is going to be practiced through this/my advise. A nice trip to one of the islands, with free travel insurance would be most welcome, looking forward to a reply,
kindest regards, Geert Hermsen. geert.nz@gmail.com
Review by *****@vodafone.co.nz
1. The document is very well written. Clear and precise. Written as if the writer understood what the reader would like to know. This was a major factor in us choosing this product.
2. The $20 reward for referring a friend should also apply to me, if I purchase travel insurance again.
3. It is not easy to print or email the policy document. e.g. I want to email to another address so as to print a 2 sided document.
Review by *****@auckland.ac.nz
We have used 1Cover several times now, and have always had a positive experience. This year we unfortunately had to cancel our intended overseas travel for health reasons, and found 1Cover very helpful to deal with. We recommend the company as one that honours its responsibility as an insurer.
Review by *****@gmail.com
I never got to use the insurance thank goodness but very great value for money and heard the service is amazing
Review by *****@gmail.com
1 Cover insurance is always easy to arrange and is super affordable. The cover is great too and it gives me piece of mind when traveling overseas knowing that i'm covered if anything goes wrong.
Review by *****@hotmail.com
We felt the cost of this travel insurance was very reasonable, and thankfully we did not need to make a claim.
Review by *****@yahoo.com
My only problem with 1cover is that they wouldn't cover myself or my husband for medical insurance due to our ages, over 80, and we only have minor health issues, so I worried a bit whilst on holiday overseas incase one of us had an accident, but luckily no, and again didn't need to claim on anything.
Review by *****@gmail.com
We were really impressed with the way one cover processed a claim for my sons lost device so quickly. Thanks
Review by *****@gmail.com
Very easy to arrange online with competitive rates. We did have a small claim that was handled very efficiently.
Review by *****@gmail.com
Easy and simple online process which took about 5 mins. Only suggestion would be to make exempt medical conditions more clear (e.g. asthma), ended up having to call about it.
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its New Zealand branch, HDI Global Specialty SE – New Zealand (FSP 774050).
