See what our customers have been saying on Compare Travel Insurance.
Review by Greg Banks
In our ten months of travel we had no need to make a claim so do not know how good they were.
Review by Alistair Williams
I have been using 1Cover for many years and never had to make a claim until recently. I thought maybe it would be complicated difficult and very time consuming but it was the exact opposite. I will continue to use 1Cover for many more years to come. I recommend 1Cover 100% to other travelers.
Review by Bruce Williams
1Cover provided excellent service from the initial accident through to the claims process. Communication was good from the start and the claim was processed quickly and hassle free.We would certainly use 1Cover for future trips and would highly recommend them.
Review by Brian Armstrong
Simple straight forward coverage from 1Cover at a realistic price.
I originally insured with Covermore via AirNZ but on closer examination their policy and advertising material was quite frankly devious and misleading.
Review by Daryl Smith
Have had a good experience with 1Cover. Easy to procure and if unfortunately a claim needs to be made, we had a quick response and pay out. Will keep using for future trips for sure.
Review by Mitchell Palmer
Injured myself on Thursday, sent my claim through on friday. Saturday it was all sorted. Super easy, quick response to confirm and fix any issues with bank accounts
Review by steve
Have unfortunately had to make 2x claims in recent years , But cover 1 have been absolutely brilliant in regard to the said claims. I frequently travel to UK and will certainly insure with them again. Highly recommendable insurance company.
Review by R G
Had a trip to Vanuatu that fell apart due to a tropical cyclone. Claims process was very easy and quick, no hassles. Will be using them again.
Review by Jason Bligh
Prompt answering of claims request following lost luggage. Clearly communicated process. Claim then supported by efficient back office processing. Would recommend.
Review by Brad Richardson
When something goes wrong traveling the last thing you want is a week to get a reply and a month to see settlement. With 1Cover I was confirmed within 3d and settled 5-7d later. Very happy with the service.
Review by Amitabha Bhattacharyya
would recommend to friends and relative .My claim experience was good. I feel safe with this coverage, it's value for money
Review by Joanne Ryan
The service was fantastic. I've heard terrible things regarding insurance claims and having travelled the world several times this was the first time I had an accident. 1Cover were amazing and really helped make personally painful situation a lot less stressful. Thank you
Review by Vikash Prasad
Quite simple and straight forward to lodge online application. Haven't made any claims yet so cant comment in this regards. Overall, good experience. Will use them again for future covers.
Review by Lachie Spence
Great way to take the extra insurance costs out of the car hire. Easy way to get peace of mind.
Review by mike challis
The only small thing is a posted hard copy of our policy would have been great as we have no printer to print the email, otherwise thanks again all good!
Review by Debbie Birch
Everything was great to set-up but when we needed to check something when picking up rental car (as to whether comprehensive cover covered 3rd party insurance) we couldn’t get through which was disappointing.
Review by Antony John Albertsson
Easy to get the cover online. Fortunately did not need to claim, but had no worries if anything was to happen as the cover is great - Thank you
Review by nita lower
Easy to understand the terms and conditions. Didn’t need to make a claim which was even better so the price was spot on for us both
Review by Ashden-Rose Hemopo
I travelled to Vietnam without a return ticket, as this was being arranged by my employer over there, so was unsure of my return date. I arranged travel insurance for a few days after my preferred return date, however my boss booked a ticket 4 days after the expiry of my travel insurance policy due to the flights being cheaper on this date. I called 1 cover to extend my policy and they advised me that there was a 72 hour stand down period and it would cost $85. So basically I had to pay $85 to be covered for one day and had to hope nothing went wrong in the three days in between!!!! Absolutely ridiculous! Left me feeling very uneasy about my travel.
Review by Jardine Jamieson
I had a claim with 1Cover in 2018 after breaking my ankle in Morocco.
Though there were communication issues to overcome (Arabic language) it worked out well in the end and 1Cover paid out without hassles.
1Cover ® is a registered trademark of 1Cover Pty Limited. 1Cover NZ Ltd, Company No. 1588084, FSP472306 (a NZ company) arranges this insurance as an Appointed Representative of Coffre-Fort Pty Ltd, ABN 66 125 358 518, AFS Licence No. 472457, using the 1Cover trademark on license from 1Cover Pty Limited. Before you buy, please read the Policy Wording. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Policy Wording. Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE – New Zealand.
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