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Independent customer reviews

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1Cover NZ Rated 8.4 out of 1275 reviews

Claims experience
8.0/10
Value for money
8.7/10
Customer service
8.7/10

So easy to book!

I love how easy it is to book travel insurance with 1Cover. Thankfully I haven't had to make a claim but I feel confident that the claims process would be just as easy.

Complete Cover

Fabulous value for money and follow up when we came home from our cruise. Actually asking if we required to make a claim, unheard of.
Going to Europe next year and will use 1Cover again.

Peace of Mind and Trouble Free

THE easiest and most user friendly insurance purchase for a holiday trip I've ever had in my life. All done online with minimal hassle. Quick, efficient and hassle-free.

Family extremely impressed with 1Cover NZ insurance

Have had multiple policies over the years with 1Cover Insurance - would not recommend anyone else for travel insurance and will be renewing again at the end of current policy. They are outstanding in all respects. Always very polite and professional to deal with - great communication and easy to submit claim. Prompt payment on accepted claims.

So quick and easy to deal with.

For peace of mind whilst travelling this is the best/quickest way for me to know I'm safe and covered.

Safer to be Covered

This is way cheaper than my credit card free cover coz the of the excess on the credit whereas with 1 Cover I take out is no excess.

Safer is better.

I was travelling to the States and had to find an insurance cover. It was easy to get it done on line. Instructions were clear and you could call someone to help you fill it out and get a clearer picture of what you're paying for. I didn't have to use it but knowing I was cover made me feel safer. I recommend Cover 1 and will use it again.

1Cover no. 1

Have used 1 Cover for all recent trips abroad including Islands, UK, Asia and America. Very affordable rates, great peace of mind. Good follow up to check all OK on return. A would highly recommend

Easy to get & great value

We bought this insurance online,for a family trip to Australia. It covered what we needed and was a good price. Very happy

Only company to help us

We tried 7 insurance providers and you were the only one who helped and made our holiday memorable, with no concerns at all. Thank you we will certainly promote and use you in future.

Quick and Easy to get, peace of mind on our trip

Purchased online, and it was a simple and quick process. I didn't have to claim, so cannot comment about that but I felt we were covered for all sorts of things which gave me peace of mind on our trip

Great convenient online insurance

bought travel insurance several times, very handy and convenient. Best value available in market. will recommend to anyone. Have never claimed so that no experience on claims.

Flexible and helpful

Because of a family the Bereavement, I had to travel on a 10 month ticket, not knowing when I'd be back. One Cover stepped up to the plate with A policy that I could rollover as needed, not committing me to a specific number of days away, which was very useful. They also sent me a reminder that my initial insurance was reaching an end, and what to do to top up. I have used one cover three times now because other insurers are either too expensive or very inflexible. I haven't made any claims with them, so I don't know what they are like if things go wrong, but at least I know I have cover.

Ordering review

1 Cover was very easy to purchase online. Luckily I did not need to use it but I will buy 1 Cover for future travels.

Too easy

Was quick and easy to get ply online. Didn’t have to use insurance but was good to know we were covered anyway.

Excellent service

Great help finding me the best insurance policy for my trip. Will definitely use again on my next travel

Its fine

I have an ongoing medical condition other insurance companies charge a premium for this 1Cover don't so would recommend this to anyone else in the same boat

Secure

I'm pleased to have been offered appropriate cover for my trip and delighted that I had no need for assistance.

Efficient, travel with confidence

Enjoyed the welcome home email, just a little touch but made me feel my cover was personal and that you really did care !

6 week travel cover

My value for money would have been 10 except that I was not impressed with the charge of $103.00 for a 2 day extension. Way out of proportion to the original cost.