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1Cover NZ Rated 8.4 out of 1275 reviews

Claims experience
8.0/10
Value for money
8.7/10
Customer service
8.7/10

Good Value Insurance

1Cover offers good value comprehensive travel insurance - I have been using it for years and never bother chasing other quotes. The only time I need to make a claim, which was a small medical claim, the 1Cover people were very helpful and the claim was paid promptly. It has an easy to use web site. Keep an eye out for special deals.

Travel Security

Just two weeks before departure I rang 1COVER and was happy with the advice and assistance offered in a clear and professional manner. I obtained my insurance policy on line. A simple process. Will use 1COVER in the future.

Fantastic Travel Insurance

Easy to apply and pay for all online; hassle-free travel insurance. Best of all, easy on the pocket.

Good helpful service by phone and on-line

We received efficient service in taking up the policy for our recent travel, and were pleased to receive an emailed offer of an extension of the policy, should we need to extend our stay away. We did not need this, but it is good that 1Cover offers this opportunity while people may be needing to alter their return date.

Easy claim process

I am very pleased with the claim process, it's quick and easy. I submitted all documents on the website and a few days later got an email that my claim has been approved.

Fast and no hassle

Thank you 1Cover for your prompt settlement of my recent medical claim. It was great to complete on line too.

most affordable insurance

The test will come when we need to make a claim. I guess most times there is no need. But its good to have reasonably priced cover while away

Best company we have dealt with for travel insurance.

As we have "existing conditions" in our family, we do have to supply medical records , as expected... But that was all, Usually we would have at least a 30 minute question / answer dialog phone call, every trip. But we have been told this is not required for "1cover" All that stress gone. We are delighted.

Printable travel "cards" would be good.

Would be good to be able to print a small travel side card (like an eftpos card) to put in your wallet instead of an A4 piece of paper with all the details readily available. Better than traveling with too many large documents.

A real bargain for rental cars

1Cover provide very inexpensive way to eliminate the $3-5000 excesses on rental cars compared to the rental companies extra cover.

Clean and Easy Insurance

great easily understood insurance for a dummy like me, didn't have to claim but had peace of mind, will definitely use again

Uncomplicated and efficient

I was away for five months and had two small claims. Each time my mind was put at ease by the very personal and helpful emails I received. I had no hassles with payouts. Real peace of mind insurance and the feeling you are dealing with people not computers.

Great service, great price

Luckily this time I did not have to claim, but I just wanted to say last time when unfortunately I did, you guys were just fantastic! Dealing with American hospitals was not an easy task.

Super happy with 1cover in Canada

Dealing with a throat abscess in isolated Canada- 1cover supported me through 2 medical flights, 3 nights in hospital, CAT scan, and recovery accommodation. One point of contact at 1cover helped make a challenging situation more tolerable. All bills and reimbursements made promptly. Couldn't have asked for more.

Quick, easy and reliable

Very quick to purchase travel insurance online. I had to reduce the number of days as my travel plans changed, so they refunded the first purchase and then I made a second purchase. Was no hassle and they made the switch easy. Didn't need to claim.

Fast, friendly claims service

Now that I've actually had to file a claim on my policy, I can report that 1Cover provides an excellent service. Easy to reach, fast, friendly service and prompt payment. My only minor gripe is I wish that they'd paid the benefit at the same (documented) exchange rate I'd had to pay at the time I purchased the covered service.

Value for money, cruise bases covered.

Great value for money, and the made sure all of our cruise bases were covered whilst travelling in both Australia and New Zealand.

Reasonablely priced with good cover

Easy to purchase with no hassles. Comprehensive cover at a reasonable price. Didn't need to claim so can't comment on that process.

Awesome

Love that my pre-existing conditions are covered at no extra cost. They also came out cheaper then all the others I compared and didn't have to pay upwards of $75 to cover pre-existing conditions.

Easy to purchase and great to deal with

Easy online purchase with no hassles. Follow up emails before departure and on return ensure things are in order. Great company - always use and recommend.