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Independent customer reviews

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1Cover NZ Rated 8.4 out of 1275 reviews

Claims experience
8.0/10
Value for money
8.7/10
Customer service
8.7/10

Easy and manageable insurance

I'd totally recommend 1Cover who gave us a wonderful quote for our recent trip to the USA. My husband needed extra cover for some health issues and 1 Cover also covered these at a minimal extra. I'll be definitely using you again 1 Cover. Thanks for making our trip easy and manageable.

only travel insurance for us

We travel extensively and over the years have made a few claims and been stuck in a few airports. 1Cover has always been brilliant

Very quick and easy to get

We have used 1Cover Travel on a number of occasions and have always found them to be professional and helpful

Reimbursement for missed flight

Last year our domestic flight was delayed/cancelled causing numerous follow on misses to Hawaiian islands. 1Cover was brilliant in compensation

Value for money and easy to access

Applying for insurance cover was easy and stress free package was great. Thankfully didn't need to claim as trip went smoothly. Comforting knowing it was there

One of the better offers

Your offer is one of the more competitive ones. Not sure about claim process yet as thankfully did not have to so far.

Claim for doctors attendance and missed flight.

Enroute to Italy via Dubai, bad vomiting and abdominal pain so missed flight to Rome. Had to call in a Dr, then rebook missed flight and additional accommodation in Rome. Claimed this morning and claim approved within 2 hrs. Can't ask any better than that. Claim forms are clear and easy to use. Thanks 1Cover am very impressed.

Just in case

We didn't need you but very happy you were there if we did. Made our holiday so much better not having to worry about the what ifs

Holiday cover

The online quote system is easy, fast and efficient to use. Everything is done instantly and no need for paper. I have used 1 Cover several times and have never had to claim as yet, so I cannot comment on the claims process.

Great to deal with

We got a quote which was slightly less than a competitor, had a question, we rang 0800, got an answer, and it was all done there and then. Easy.

Staff very good and helpful. Inse costs very reasonable.

As above. I obtained two other quotes for our travel Insurance and found that 1Cover to be the most reasonable.

Excellent service done on line in 5 minutes.

I travel often & always can rely on 1Cover...service is excellent & prompt dealing over the phone. I will always use 1Cover for travel insurance. Thank you

Value of money

Always using 1Cover when travel. Had a claim once and its hassle free, staff are very helpful. Highly recommended! Will definitely use them when travelling.

Straightforward application process and acceptance.

Easy application to complete. Quote was speedy, easy to understand and acceptable.
As my trip was trouble-free I cannot comment on the claims process.
I enjoyed peace-of-mind during my trip knowing that I was covered for any (or most likely) untoward eventuality.

Claim

Due to an unexpected family diagnosis of a terminal illness I was required to reschedule my overseas trip. 1Cover were helpful and prompt with my queries and processing the claim. I would highly recommend 1Cover to anyone.

Best prices. Easy peasy to apply. Done!

I have had 1Cover Insurance for my last 4 International trips - why? Its the best price. It takes less than 5 minutes to get cover. Did I mention it is the best price. My parents use 1Cover for the same reason - and they are old :) and found applying easy! Thanks

Easy

Easy online setup. It was good to get a reminder to extend the policy if we planned to extend our trip

I will be back

Online and easy to apply, instant response - my docs were in my email 5 mins after applying, no hidden secrets - awesome, thanks heaps.

Easy to arrange.

Though we did not need to make a claim we found this travel insurance was quick, uncomplicated and easy to arrange on line. It gave us peace of mind while travelling.

Simple

I did not have occasion to claim for anything but good to have peace of mind that if anything did happen that financial help was available.