Cancer is generally considered a pre-existing medical condition, but this doesn’t necessarily mean you can’t get travel insurance.
This doesn’t necessarily mean you can’t get travel insurance, but you do need to disclose your condition when you’re booking your travel insurance.With cancer, all grades need to be disclosed, even if you’re not taking medication.
It’s important that we know about your past or present cancer - that way you’ll know if you’re covered or not if anything happens to you because of your condition.
*based on cancer being your only pre-existing condition
The process is simple and quick. You don’t need to call us and you don’t need to provide doctor’s certificates or other documents. All you need to do is answer a simple questionnaire when you’re purchasing a policy online.
You’ll be asked about pre-existing conditions during your online purchase and if you select ‘yes', you’ll fill out the questionnaire. This is where we’ll ask you everything we need to know about your cancer.
Once you’ve filled out this questionnaire, you’ll immediately find out your travel insurance options.
Cancer is a disease of the body's cells. Normally cells grow and multiply in a controlled way. However, a cell can mutate and control can be lost. If this happens over and over with numerous cells, it’s called cancer because mutated cells are multiplying, as opposed to normal cells. Cancerous cells can arise from almost any type of tissue cell, so the term ‘cancer’ actually refers to about 100 different diseases.
If you’ve had cancer or have cancer now, you should make sure you’ve taken all the necessary steps to keep yourself as safe as possible on your trip.
Please note, the below is general advice only is not intended to replace the advice or information from a registered body or your doctor.
If we are unable to provide cover for your cancer but are still able to offer you a policy, there are other benefits still on offer, including medical cover for other unforeseen injuries or illness, cancellation fees and lost deposits, and your luggage and personal effects. See our comprehensive travel insurance page for more details.
Yes, cancer that you've had in the past is among a number of pre-existing medical conditions that need to be declared.
A pre-existing condition could be anything that is chronic or ongoing, or has ongoing implications. It could also be something that you take regular medication for. Visit our pre-existing medical conditions page for our full definition.
Travel insurance provides cover for a wide range of benefits, so although, in some cases, we may not be able to provide cover for anything that’s related to your condition, we may offer cover for other unforeseen events.
If you don’t take out any travel insurance you will be liable to pay all expenses that you incur when the unforeseen happens.
If your cancer was diagnosed after you purchased your policy and you had no signs, symptoms or investigations, then you would have a provision to claim for unforeseen incidents that arouse from this newly diagnosed condition.
For example, you might need to cancel a trip, or if you were diagnosed overseas, you may have provision to claim for overseas medical and hospital expenses.
If we agreed to cover your primary cancer, and you paid any additional premiums, and then you developed a secondary cancer that you could not have foreseen, then you may have a provision to claim for this.
If you’re sick or injured, we advise that you or a member of your travelling party call our medical assistance team as soon as possible. Our medical team will liaise with the treating hospital, and if you are covered, may provide written guarantees of payment for reasonable expenses (subject to your claim being approved). If you are covered and approved for medical evacuation, they will arrange this, if it’s deemed necessary.
For minor ailments, such as those that only require a GP visit, you may choose to visit a doctor, pay for your visit upfront, and then submit your claim either from overseas or once you return home. Make sure that you keep all receipts and reports from your treating doctor, including the diagnosis and treatment notes and any other documents.
If your total cost of treatment will exceed $1,000 you MUST contact our medical assistance team as soon as possible.
If you are still uncertain about what to do in relation to an injury or illness, please contact our medical assistance team for further advice.
Cover for cancer on a Frequent Traveller policy works in the same way as single trip policies. You’ll need to disclose your condition and we will let you know the outcome and whether we can offer you travel insurance.
If you’re diagnosed with cancer part way through your Frequent Traveller policy, your new condition will be considering a pre-existing condition for the remainder of your policy. This means you’ll need to disclose your condition before you go on any further trips.
If you forgot to disclose your condition and your policy has not started we may be able to add it. You can call our Customer Care Team to carry out an assessment for your condition.
Please be aware that depending on the outcome of the assessment you may need to pay an additional premium. We cannot guarantee that we will be able to cover your condition even after you have declared it on an existing policy.
All terms, conditions and limitations will apply in the same way as if you had disclosed the condition when you purchased the policy.
We offer cover to many people who are in remission - but we need to know about your individual circumstances. When you purchase your policy, you’ll be able to disclose any cancer you had in the past, and we’ll let you know if we can provide you with travel insurance.
If you have been given a terminal diagnosis, we’re very regretfully unable to issue you with a policy.
If you are still under investigation, undergoing tests or awaiting treatment, we may not be able to provide you with cover in relation to this condition. You’ll need to disclose your condition and we may still be able to provide cover for all other benefits of the policy and for unforeseen injury or illness not related to the diagnosis.
If you have other pre-existing medical conditions that are not on our automatically covered list or they do not meet the criteria for automatic coverage you will need to disclose them.
Whether we can offer cover for your cancer would be determined by your medical assessment.
Cancer Society is a charity who support all types of cancer. You can find a range of information about how to care for yourself if you're travelling with cancer.
Be informed. Be prepared. Visit the New Zealand Government's Safe Travel website, where you'll have all the latest safety information for your next trip.
IAMAT are a non-profit organization who help travellers plan a healthy trip, and connect travellers with reputable English-speaking doctors. They are a useful point of contact for anyone travelling with a health condition.
We automatically cover 35 conditions under our policies. We know everyone is different and that's why our medical team assess each pre-existing condition on a case by case basis.
You can rest assured and travel with total confidence knowing that you have 24/7 emergency assistance at all times. We are there for you when you need us most.
Travel with kids or grandkids? Any dependant under 21 years who travels with a parent or grandparent for 100% of the journey is covered for no extra cost on the policy.
Our Call Centre is based in Auckland and is open 7 days a week for your convenience. Call our team of customer service legends and they'll happily tailor a policy to suit your needs.
Don't get ripped off by the rental companies. If your rental vehicle is involved in an accident or is stolen, our policies will cover the excess payable up to $5,000.