We cover cancellation fees and lost deposits for pre-paid travel arrangements due to sickness, injuries, strikes, collisions, retrenchment and natural disasters.
Unfortunately, in this situation you would not have provisions to claim for cancellation costs due to a relationship breakdown as this is a general exclusion as mentioned in the product disclosure statement.
Call 0800 000 333 from within New Zealand
Call +64 9886 2453 from overseas
All FAQ answers are based on the current effective PDS. If your policy is older than the current effective PDS, please contact us or refer to the effective PDS at time of purchase for answers pertaining to your policy.