See what our customers have been saying on Compare Travel Insurance.
Review by *****@gmail.com
Had initially filled out some of the details wrong and had to contact the company to rectify. Changes were made easily and pleasantly with an email and then customer service contact.
Review by *****@gmail.com
We have found this the most simple travel insurance, even when we have had to submit a dr certificate
Review by *****@gmail.com
This is the third time I have used 1Cover and I am very happy with their service. Did have a claim one time and this was sorted quickly. The prices are competitive.
Review by *****@yahoo.co.nz
I went with 1Cover as my cousin had used it many times before and recommended it.
It was a totally straight forward process to apply online and the thing I really liked was that they group a lot of common issues together that many people have like high BP and incorporate it into the policy so there is no extra hassle or cost added on, very convienient.
The cover was comprehensive and I felt safe with the values of hospital care etc that was included.
I recommend 1Cover for travel insurance and will definately use them again.
Review by *****@xtra.co.nz
Brilliant to travel feeling secure with the knowledge of comprehensive cover behind us - thankfully nit requiring to make any claims!
Review by *****@gmail.com
1cover is the easiest and cheapest travel insurance provider by far. Everything is really easy to read and follow on there website and completely painless.
Review by *****@gmail.com
Very affordable. Very easy application process. A small extra payment covered some previous health issues. Happily, I did not need to claim - but knowing I was covered gave me great peace of mind.
Review by *****@gmail.com
We didn't have any insurance claims. But we did have to contact 1Cover to make a few changes and adjustments to our plans. And every time their service was very friendly and professional.
Review by *****@xtra.co.nz
Your claims office assumed my wife's injury automatically precluded us from travel when it was 10 days later when she was first admitted to hospital that the holiday was under threat. Lew Hearl.
Review by *****@xtra.co.nz
This was a fantastic price for the coverage. We did not need to use the insurance, which was great but if we had, Im sure it would not have been a problem. Happy customer who will do it more often.
Review by *****@gmail.com
Had a change to the policy not long before departure & emailed the new info. Cover was changed in the blink of an eye with no hassles. Easy to deal with.
Review by *****@hotmail.com
I didn’t need to use my travel insurance thankfully but I was very impressed with the cover offered for the price I payed. Thanks will buy next time!
Review by *****@outlook.com
The websited is easy to work from and in the past 1Cover have paid out on a claim with no hesitation.
Review by *****@xtra.co.nz
I have used 1Cover twice now for our trips overseas. This is such an easy process, just takes a minute. We are very fortunate that we have not had to make a claim whilst travelling so cannot comment on the process there but I am sure it would be a simple process.
Review by *****@gmail.com
The company I booked my flights through had failed to confirm my flights home. So I was left in Denpensar airport, having to buy additional flights home. When I rung and emailed 1Cover there was no reply.
Review by *****@gmail.com
I think the insurance agreement should be included in the confirmation email. This being an overview of everything I am entitled to, this was how it used to be with 1Cover they would send you a full description of your cover...now it’s literally a one pager and that to me comes across as misleading. For this reason I will consider using another provider in the future
Review by *****@gmail.com
The policy was easy to understand and made specific for our travel, i.e. cruise with only one email sent!!
Review by *****@hotmail.com
I found the whole process very easy - both applying for the insurance, and then making a claim. There was no hassle at all and the claim was accepted and paid out on quickly. It was an excellent experience for me and I am continuing to use 1Cover for my future trips.
Review by *****@gmail.com
This was a very easy process online.
The premiums were very competitive and it was done in a matter of minutes.
I cannot comment on the claims experience as I did not need a claim.
Review by *****@theflyingfox.co.nz
My husband has had two knee replacements which we always declare under 'existing conditions'. 1Cover had an easy application process and did not charge an unreasonable excess to cover him. This made them great value for money.
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its New Zealand branch, HDI Global Specialty SE – New Zealand (FSP 774050).
