In the event of a terrorist attack or political unrest, there is no cover for cancellation fees and lost deposits, disruption of journey or alternative transport expenses.
However, if you do get caught up in an unforeseen event while you are overseas and you are injured, cover is available for all necessary medical/hospital expenses (this does not apply to Domestic policies).
Call 0800 000 333 from within New Zealand
Call +64 9886 2453 from overseas
All FAQ answers are based on the current effective PDS. If your policy is older than the current effective PDS, please contact us or refer to the effective PDS at time of purchase for answers pertaining to your policy.