One of the benefits of having a Frequent Traveller policy is that you do not have to contact us each time you travel within the dates that your policy covers.
Even though you don’t need to tell us, we advise that you keep track of bookings or receipts in case anything happens and you need to claim.
Call 0800 000 333 from within New Zealand
Call +64 9886 2453 from overseas
All FAQ answers are based on the current effective PDS. If your policy is older than the current effective PDS, please contact us or refer to the effective PDS at time of purchase for answers pertaining to your policy.