Who Should Speak/Act On My Behalf If I Become Seriously Injured/Unwell Overseas?

People in your travelling party, other people named on the policy, spouse or direct family members can act on your behalf if you become injured or unwell overseas.

If you or a member of your travelling party needs emergency assistance please contact us.


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Call 0800 000 333 from within New Zealand

Call +64 9886 2453 from overseas 

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All FAQ answers are based on the current effective PDS. If your policy is older than the current effective PDS, please contact us or refer to the effective PDS at time of purchase for answers pertaining to your policy.