How Do I Contact You From Overseas?

For overseas medical assistance please contact our 24/7 emergency assistance team.

If you have a general enquiry or you need to extend your policy please get in touch with our customer care team.

If you are looking to extend your policy, add destinations or buy extras/add-ons for your policy this can be done using our online Policy Manager.


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Need Further Assistance?

Call 0800 000 333 from within New Zealand

Call +64 9886 2453 from overseas 

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All FAQ answers are based on the current effective PDS. If your policy is older than the current effective PDS, please contact us or refer to the effective PDS at time of purchase for answers pertaining to your policy.