For overseas medical assistance please contact our 24/7 emergency assistance team.
If you have a general enquiry or you need to extend your policy please get in touch with our customer care team.
If you are looking to extend your policy, add destinations or buy extras/add-ons for your policy this can be done using our online Policy Manager.
Call 0800 000 333 from within New Zealand
Call +64 9886 2453 from overseas
All FAQ answers are based on the current effective PDS. If your policy is older than the current effective PDS, please contact us or refer to the effective PDS at time of purchase for answers pertaining to your policy.