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How Do I Contact You From Overseas?

For overseas medical assistance please contact our 24/7 emergency assistance team.

If you have a general enquiry or you need to extend your policy please get in touch with our customer care team.

If you are looking to extend your policy, add destinations or buy extras/add-ons for your policy this can be done using our online Policy Manager.


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All FAQ answers are based on the current effective Policy Wording. If your policy is older than the current Policy Wording, please contact us or refer to your particular policy.

Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Policy Wording.