Credit card fraud while travelling is a regular occurrence. We cover you in certain situations where your bank or issuing company might not.
Terms and conditions, limits and exclusions apply. Please see PDS for full details.
Credit card incidents covered by a bank or issuing company. Cover is only provided for those amounts not covered by any guarantee provider (bank or issuing company).
Credit card fraud that you don't tell us about. Make sure you report the incident. We may not pay if you do not report the theft within 24 hours to the police and to the issuing bank or company in accordance with the conditions under which the cards were issued.
Fraud without any written statement. We may not pay if you cannot provide us with a written statement from the police and the issuing bank or company confirming the fraudulent use of your credit card.
Terms and conditions, limits and exclusions apply. Please see PDS for full details.
We provide this cover only if it is not resolved by your credit card provider.
You need to report the activity within 24 hours to the issuing bank or the police. Make sure that you keep a hold of any written correspondence and reference numbers.
Going Snowboarding, Sailing, Or Motorbiking? We Cover 100+ Activities and Sports. Visit our Activities Page to see what sorts of activities you're covered for and what you're not.
A pre-existing medical condition is something that must be disclosed when you’re purchasing travel insurance. Find out what they are and how they affect your travel insurance.
You or someone you’re travelling with is going to have a baby…so you’ll need to find out how travel insurance works for pregnant women.
From lost luggage, to cancellation, to repatriation. Travel with peace of mind and find out what else you're covered for and what you're not.
We make it easy to declare your pre-existing medical conditions and apply for cover with a simple online assessment.
We’ve covered millions of travellers and their holiday adventures worldwide. Here’s what our customers have to say.
Our emergency assistance team are available to help you 24 hours a day, 365 days a year, no matter where you are in the world.
We make claiming easy. Use our online claims form to get your claim assessed and resolved as quickly as possible.
Whether you're buying a policy or making a claim, one of our friendly travel insurance experts will be able to assist you.
We’re recognised with awards for exceptional products and service by industry experts Canstar.