11% Off Travel Insurance. T&C's Apply.
10% Off* Travel Insurance! Limited time only. T&Cs apply
See what our customers have been saying on Compare Travel Insurance.
Review by *****@gmail.com
I always get 1Cover for all my travel insurances.
For more than 10 years, their customer service is consistently professional and very knowledgeable.
They are always prompt in responding to all my queries and claims. Their people are very reliable.
I really hope they will continue to do their bests and their business will expand to many more countries.
I will always have high regards to 1Cover and
to its affiliate business partners.
Kind regards,
Sharon
Review by *****@gmail.com
It is the second time that I use them as travel insurance. I didn't have to use it in any of the situations, but I like the quick and easy way they communicate via email and msg.
Review by *****@xtra.co.nz
I only choose 1Cover for my insurance. Easy to arrange. No fuss or bother. Can concentrate on enjoying my holiday.
Review by *****@gmail.com
When traveling we always shop around for the best price now that we are on the pension and find that 1cover is consistently cheaper than anyone else. The cover is comprehensive and suitable for our needs.
Review by *****@gmail.com
Was easy to update my policy, but might be good if it was clearer that extra packages were required for winter sports and the like...I didn't discover that till a few days before I left the country.....
Review by *****@gmail.com
Easy to purchase, always buy as soon as I make my plans! Touch wood no issues to claim for!!
Review by *****@yahoo.com
Easy and fast and cared enough to include well wishes for the person who was unable to travel due to medical reasons.
Review by *****@propertyindepth.co.nz
Easy to use, good pricing and was good to deal with a claim. Why wouldn't you get 1 cover?!
Review by *****@xtra.co.nz
I have no complaints re service, having used 1COVER comprehensive insurance regularly over the last 7+ years.I recall only 1 small Rental car damage claim which was promptly dealt with.
We booked a trip last September and took out our policy.Since then because of the small print, we have written off the accommodation and other costs we have not been able to recover ourselves.However I am disappointed that 1COVER has not seen fit to at least offer a part refund on the insurance policy involved.It is accepted there are costs in writing the policy but everyone is taking a hit!
Review by *****@email.com
Purchased a ticket for the family on August 2019. We were able to fly on January 2020 but couldn't use our return ticket via Hong Kong on February 2020 due to travel ban related to Covid-19 so we purchased another ticket via South Korea. The airline returned a portion of our unused ticket and 1Cover approved our claim for the new ticket which is about NZ$3000.
Review by *****@yahoo.com
Purchased a ticket for the family on August 2019. We were able to fly on January 2020 but couldn't use our return ticket via Hong Kong on February 2020 due to travel ban related to Covid-19 so we purchased another ticket via South Korea. The airline returned a portion of our unused ticket and 1Cover approved our claim for the new ticket which is about NZ$3000.
Review by *****@yahoo.com.au
All the representatives of 1Cover that have provided assistance and support with my situation and claim have been a sincere pleasure to work with. Communication and support has been clear, reassuring and supportive.
1Cover have exceeded all my expectations with 5-star service and an exceptional level of care.
Knowing that being on opposite sides of the world and having such great support gives peace of mind.
Review by *****@slingshot.co.nz
Claim took a very long time. It was terribly frustrating not to be able to talk to a real person !!
And then we are told a credit into my Bank account will take 15 business days !!! This is 2020 - banks can process payments overnight !!!!
Review by *****@gmail.com
I took the Domestic travel insurance cover (within NZ) and process to get the cover was very easy and straight forward. It was a peace of mind.
Unfortunately I had incident which required insurance claim. The claim process was also very easy and clear. Got my claim approved in couple of days. It was a breeze. I woupd definitely recommend getting 1cover insurance cover for my future travels. Thanks heaps.
Review by *****@gmail.com
The request for accountability was simple to follow, and our claim was efficiently sorted for us. It only took a few days.
Review by *****@petoneclub.co.nz
Overseas trip to Europe was cancelled due to Covid - 1Cover kindly provided a credit note which was extended to 18 months to allow it to be used this year. The process was handled professionally and communication was excellent throughout. Well done.
Review by *****@hotmail.com
Things changed and we needed to cancel our policy and we were given a full refund. Bonnie on customer chat did a swift and efficient job, so much so that I shall choose this company right away when buying future insurance policies when we have new plans formulated. Easy to deal with companies like this really make a big difference in this hectic day and age. Very pleased.
Review by *****@live.com
After a very upsetting time, which resulted in cancelling our dream holiday, the claims process with 1Cover was straightforward and simple.
Review by *****@gmail.com
The service was great. Fast and clear communication and very professional. Shout out to Libby who was awesome. So reassuring when customer service across the airline industry is at an all time low.
Review by *****@gmail.com
After our flight was cancelled we claimed expenses until rescheduled flight departed. 1Cover had a simple claim process and generous payment.
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its New Zealand branch, HDI Global Specialty SE – New Zealand (FSP 774050).
NZ
AU