See what our customers have been saying on Compare Travel Insurance.
Review by *****@gmail.com
Great customer service I have always used 1cover and until I get better service and value for money then I will always be a 1cover customer.
Review by *****@gmail.com
Travelled to Samoa and there were multiple delays with Samoa Airways which meant additional expenses eek!
I have never had to make a travel insurance claim before but Keanu was helpful and supportive - especially since it was a struggle to get relevant documentation from the airline to support my claim.
I have always used 1 Cover because their prices and what they cover is very competitive but after this experience it will be hard to go anywhere else when this company offers such exceptional service. Thanks Keanu and thanks 1 Cover!
Review by *****@gmail.com
Didn't have to do much. The quote i got was very fast and all i had to do was read the quote and if I was satisfied i just had to pay for it. It was awesome thank you very much Willie Dombroski
Review by *****@yahoo.com
Thank you for the speedy response on our claim. We appreciate that you cared about what we have experienced from our recent trip.
Regards and more power to you!
Review by *****@yahoo.com
Thank you for the speedy response on our claim. We appreciate that you cared about our recent experience from our holiday trip.
Regards and more power!
Review by *****@hotmail.com
The purchase process is straight forward and the cover options easy to understand. The cover documents are simple to access and can be saved in email, on your phone or in cloud storage should they be needed.
Review by *****@live.com
Was quick and easy to set up,and was great value for money. I had looked at other providers and 1 cover came out on top offering everything I required. Will use again on my next trip.
Review by *****@gmail.com
We used 1Cover insurance and unfortunately had to make a claim as our travel plans were cancelled. The claim process was effortless and the customer service team were timeous and professional in dealing with our claim. We will definitely be using 1Cover for all our future travel.
Review by *****@gmail.com
The on line process was easy and the price very acceptable
Didn't need to make a claim but its a good feeling knowing that you are covered
Review by *****@gmail.com
No occasion to claim, so no idea of how you might perform when it comes to the 'acid test' of customer service.
Would use you again.
Review by *****@hotmail.com
Awesome service and easy to follow steps to apply. It would be great if you are a returning client to save my details maybe? as we often travel to our island.
Review by *****@hotmail.co.uk
Booking is exceptionally easy, either on-line or by phone. Clear and concise and when I needed to call to ask a question the staff were so friendly and helpful, with clear explanations. I would never go anywhere else for my travel insurance.
Review by *****@gmail.com
Last year while on a family cruise in America my husband went into heart failure. 1 Cover were so helpful and everything so straight forward. We felt they went over and above the call of duty. We decided to go visit our family in Switzerland again this year and inspite of our problems last year they were very happy to insure us again ( at a cost of course! )and the same good service was received. I can thoroughly recommend 1 Cover.
Review by *****@gmail.com
Great company
Having confidence in a company that they will deliver when you are in trouble. I've had to use my insurance after an accident on another trip, knowing that they are actually there if you need them is a bit part of having a great holiday
Review by *****@gmail.com
Very easy to get cover good pricing, I haven't had to claim let so that's why I can't rate that, good company i believe.
Review by *****@yahoo.co.nz
Previous experience when a claim was necessary went well so that no other company else really in the running.
Review by *****@slingshot.co.nz
Travel Insurance is a must - but at this point in time it will not be of any benefit to us if our overseas trip for which we have already paid $40000 is cancelled because of Coronavirus :(
Review by *****@gmail.com
I have been using one cover for some years now and always received excellent service both on line and over the phone.
I have only had one claim and it was handled with speed and courtesy.
very happy and will continue to use one cover
Review by *****@hotmail.com
I have a medical condition and most of the travel insurance companies would automatically decline to insure my condition including 1Cover. I have always use this company in the past and now since 1Cover are covering my condition, it's a bonus for me! I will still continue to use them.
Review by *****@hotmail.com
I had to extend my cover whilst overseas and had NO trouble doing this as the instructions were clear. Great communication. I would definitely recommend 1Cover for Travel Insurance and will be making contact with them as soon as I travel again. Thanks
1Cover Travel insurance is issued and managed by 1Cover NZ Limited Company No.1588084, FSP472306. Terms, conditions, limits, sub-limits, and exclusions apply. Before deciding to buy this product, you should consider the Policy Wording.
This insurance is underwritten by HDI Global Specialty SE, a company registered in Germany acting through its New Zealand branch, HDI Global Specialty SE – New Zealand (FSP 774050).
