Call Us

The quickest way to contact us is to send us a message here. If you need to give us a call, please find our contact phone numbers below.

General Enquiries & Sales

Contact Customer Service

Within New Zealand: 0800 000 333

From overseas: (+) 64 9886 2453

Monday - Friday: 9am - 10pm

Saturday: 12pm - 7pm 

Sunday: 12pm - 6pm

 

13/12/2019: 9am - 8pm 

24/12/2019: 9am - 6.30pm 

25/12/2019: Closed 

26/12/2019: Closed 

27/12/2019: 10am - 8pm 

31/12/2019: 9am - 6.30pm 

01/01/2020: Closed 

02/01/2020: 10am - 10pm

03/01/2020: 9am - 9pm 

Times in NZDT

Claims Enquiries

Contact Claims

Within New Zealand: 0800 000 333

Monday - Friday: 10am - 8pm

Saturday & Sunday: Closed

 

24/12/2019: 10am - 6.30pm 

25/12/2019: Closed 

26/12/2019: Closed 

27/12/2019: 10am - 6.30pm 

31/12/2019: 10am - 6.30pm 

01/01/2020: Closed 

Times in NZDT

 

Emergency Assistance

From Overseas:
Phone: (+) 64 9884 0229
Email: [email protected]

 

Within New Zealand:
All Assistance Enquiries: 0800 367 729
Open 24/7 - 365 days/year
Toll Free International Numbers

International Numbers

UK: 0808 178 5380
Australia: 1300 884 508
Thailand: 1800 011 857
USA/Canada: 1 855 912 3443
Indonesia: 001 8030 612 053