There are plenty of things that can go wrong on your trip. Hear the holiday horrors of 1Cover customers who understand the importance of travel insurance now more than ever.
Being ill in a foreign country was really scary.
Genna’s relaxing Bali getaway took a frightening turn when a suspected case of Bali Belly quickly became a serious medical emergency. Hospitalised with acute gastroenteritis and dehydration, Genna and her family faced almost $10,000 in medical expenses and a raft of unexpected travel costs. Find out how 1Cover helped take the pressure off when their holiday went seriously off plan.
Read more about what happened to Genna.
We didn’t anticipate that a dog bite would end up costing so much.
For Aussie couple Cheryl and Bruce, what was meant to be a joyful, long-awaited family visit took a frightening turn within hours of arrival, leading to an unexpected hospital stay, mounting medical bills, and a firsthand encounter with the American healthcare system. Their experience became a key reminder that no matter where you go, travel insurance is always essential.
Read more about what happened to Cheryl and Bruce.
I felt like, no matter what happens here, my insurance has got us covered.
A dream family ski trip in Canada went off-piste when 15-year-old Elke suffered a serious accident on the slopes. What followed was a stressful medical emergency far from home, but with the help of 1Cover Travel Insurance, the family received support, reassurance and the help they needed to get Elke safely back to Australia. Elke’s total claim came to a whopping $11,000, a cost the family, thankfully didn’t have to wear.
Read more about what happened to Elke.
Not all superheroes wear capes!
While exploring rural Vietnam on a self-guided motorbike adventure, Ernie and Victoria’s holiday took a terrifying turn when Ernie suffered a catastrophic accident breaking his pelvis and leg.
Thanks to 1Cover, their medical expenses were fully supported, allowing them to focus on recovery instead of financial stress.
Watch Ernie and Victoria’s account of their unforgettable ordeal.
In September 2023, a long-awaited Hawaiian holiday for Sydney couple Elizabeth and Andrew Rump turned into a nightmare after an escalator accident in Honolulu left Elizabeth with severe injuries and an extensive recovery period.
Without travel insurance, Elizabeth and her husband Andrew, would have had to deal with an escalating crisis and even more frightening medical bills.
Their story highlights just how unpredictable travel can be, and why you can’t travel without travel insurance.
I slept all night sitting up in a lounge chair with a blanket wrapped around me. The next day I couldn’t move.
1Cover customer Bill Clark, 73, came down with a bad case of pneumonia while touring through Europe. Bill would spend a week recovering in a Paris hospital and he urges fellow travellers not to skip insurance.
Read more about what happened to Bill.
When the ski patrol called and said they had to airlift him, we knew this wasn’t just a broken arm or leg. It was a life-threatening situation.
When 19-year old Jack Khamu snowboarded off a cliff in Whistler, Canada, his family feared the worst. Thankfully, Jack survived his fall but suffered severe injuries. He was lucky to make a full recovery but encourages skiers and snowboarders to take caution when hitting the slopes abroad.
Read more about what happened to Jack.
Hundreds of Kiwis injure themselves each year on the slopes. 52 year old mum, Holly Bisnette knows this all too well after a ski accident in the USA.
Thankfully, the Bisnette’s 1Cover Travel Insurance policy, including snow sports, covered Holly’s significant medical expenses which amounted to AUD$100,000 along with their additional flight costs of AUD$24,000.
Holly’s story is a warning, and a reminder to pack travel insurance when hitting the slopes.
Alicia was skiing in Canada when her trip quickly turned downhill after a terrifying accident on the slopes left her with a fractured back.
Thankfully, Alicia has Ski Insurance with 1Cover which covered her emergency evacuation off the slopes as well as Loss of income benefit which helped while she was off work recovering for five months.
They’ve got no idea..it can save your life.
Watch the emotional story of Isabella Eaton, a little girl who travelled to Bali with her parents Tabitha and James.
See how 1Cover were able to help when Isabella nearly died - and why James thinks buying travel insurance is the most important decision you’ll make when you go on holiday with your children.
72-year old Te Ao Maaka was on her way to Bali International Airport for a flight home to New Zealand when she suffered a heart attack. She was taken to hospital but refused treatment by doctors until demands for payment by hospital staff were met. Thankfully, Te Ao Maaka had a seniors travel insurance policy with 1Cover.
1Cover alleviated the stress of the situation right away by handling payments for medical assistance and making sure family was with her. Te Ao Maaka was in hospital with family by her side for 13 days before being repatriated to New Zealand on a comfortable flight. Back home, she made a complete recovery from her heart attack.
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