If the worst possible happens, a death benefit is payable if you pass away because of an injury sustained during your journey within 12 months of that injury.
If you go missing. We'll also pay if during your journey, your transport travelling on disappears, sinks or crashes and you are presumed dead and your body is not found within 12 months.
Terms and conditions, limits and exclusions apply. Please see Policy Wording for full details.
Terms and conditions, limits and exclusions apply. Please see Policy Wording for full details.
1Cover offer Emergency Medical Assistance anywhere in the world, 24 hours a day, 365 days per year. If you’re sick or injured, we advise that you or a member of your travelling party call our medical assistance team as soon as possible.
For minor ailments, such as those that only require a GP visit, you may choose to visit a doctor, pay for your visit upfront, and then submit your claim either from overseas or once you return home. Make sure that you keep all receipts and reports from your treating doctor, including the diagnosis and treatment notes and any other documents.
Your cover will be extended if:
a) a bus line, airline, shipping like or rail authority you are travelling with is delayed, cancelled or resheduled due to a claimable event, or
b) an event has occured that we have confirmed is claimable under your polocy.
The extension will be valid until you return home and your policy is not extended until we have agreed to do so.
Please refer to the Policy Wording for further information
People in your travelling party, other people named on the policy, spouse or direct family members can act on your behalf if you become injured or unwell overseas.
If you or a member of your travelling party needs emergency assistance please contact us.
You must not give anyone your original passport other than the police or airport authorities. Remember to photocopy your passport whenever you travel overseas.
Our emergency assistance line is open 24/7, 365 days a year. We'll be there for you when you need us most.
A pre-existing medical condition is something that must be disclosed when you’re purchasing travel insurance. Find out what they are and how they affect your travel insurance.
You or someone you’re travelling with is going to have a baby…so you’ll need to find out how travel insurance works for pregnant women.
It’s important that you have all the right vaccinations before you travel. From malaria to meningococcal, find out what you need to know about vaccinations and travel insurance.
From lost luggage, to cancellation, to repatriation. Travel with peace of mind and find out what else you're covered for and what you're not.
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