Travel Claims

What happens in the event of an emergency?

In the event of an emergency, depending on the Country that you are in at the time you should call the relevant free phone number below.

Australia 
Canada 
China (North) 
China (South) 
France 
Germany 
Greece 
Hong Kong 
Indonesia 
1800 010 075
1800 214 5514
10800 611 0094
10800 361 0112
0800 905 823
0800 182 7635
00800 611 4107
800 900 389
001 803 0612 195
Italy 
Japan 
Netherlands 
New Zealand 
Singapore 
Switzerland 
Thailand 
United Kingdom 
United States 
800 787 451
0066 3386 1052
0800 023 2683
0800 778 103
800 6162 187
0800 561 361
001 8006 121 082
08000 289 270
1866 844 4085


If you are in any other country then you can call the international operator and place a reverse charge call to (+) 61 7 3305 7499.

This insurance is underwritten by Allianz New Zealand Limited (Allianz). Because we don't know your financial needs, we can't advise if this insurance will suit you. You should consider your needs and read the Policy Wording before making a decision to buy insurance, to download a copy of the Policy Wording click here.